Web Development Web Marketing Case Studies

Clients Reveal their Success Secrets

As you might imagine, most organizations are reluctant to share publicly the strategies and tactics that have given them an edge over their competitors online. So it is a testament to our clients’ generosity and commitment to partnership that they have graciously granted us permission to publish this inside view of their SEO, e-marketing and web development initiatives.

Below you will find a selection of case studies from some of these valued clients.

Web Site Design Spotlight: Live, On-the-spot Critique of Retailers’ Sites

Internet Retailer 2008 — Chicago, IL

June 11th, 2008

Panelist: Stephan Spencer

A team of long time e-commerce experts will provide live reviews and makeovers for sites from the audience members. Retailers in the audience will be asked to bring search marketing, user experience, e-commerce strategy and other design questions to this session where experts will view the sites in question and provide answers to fix what ails their web sites. Audience members who volunteer their sites for critique will receive a $25 Starbucks gift card.

Panelists:
Lauren Freedman, President, the e-tailing group
Stephan Spencer, President, Netconcepts
Amy Africa, President, Eight by Eight

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Website Metrics and ROI: Getting the Most out of Your Online Marketing Spend

Lorman Education Teleconferences — online

March 4th, 2008

Seminar by Stephan Spencer

In this teleseminar, learn what to measure, including…

  • Abandonment metrics - for uncovering why visitors are leaving your site prematurely
  • Conversion metrics - for insight into your acquisition funnel
  • Retention metrics - for boosting your customer retention
  • Search engine metrics - for obtaining the best return on your search marketing investment
  • Email marketing metrics - for achieving the highest response rates from your email campaigns

Is your web site successful? Is your online marketing — including your SEO, paid search ads, email campaigns — all working, and how can you find out? The answer lies in metrics. It’s hard to improve upon something you’re not measuring. You could drop $100,000 on a high-end web analytics package. But if you don’t have a staffer dedicated to making sense of all those reports and taking some sort action as a result, it’s wasted money. Better to spend $10,000 on a lesser web analytics solution and $90,000 for a salary to employ someone highly skilled in web analytics. In fact, you’d be surprised the powerful tools you can get for free (and yes, we’ll go over some of the most exciting ones during the teleseminar). However, right now your first investment should be in signing up for this teleseminar.

Speakers:
Stephan Spencer — Founder and President, Netconcepts
Avinash Kaushik — Author, Speaker and Analytics Evangelist

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Driving Engagement Through Widgets and Gadgets

Shop.org Strategy and Innovation Forum — Orlando, FL

January 23rd, 2008

Panelist: Stephan Spencer

iGoogle, Facebook, MySpace, Bebo - social networks are the hottest topic of Web 2.0. Recent developments such as Google’s OpenSocial platform may further accelerate the explosive growth in widget and gadget application users. So what do widgets really mean to your customers and to your bottom line? What monetization strategies should you focus on to ensure widgets are more than just a buzzword to your organization? And how to you prevent your widget from becoming another lost or unused orphan among thousands of other apps? Misty Locke, co-founder and president of Range Online Media, has been working with numerous retailers to determine the most innovative, engaging and measurable approach to web applications. Misty will lead a discussion with other industry experts to answer these questions and to tackle how to succeed with widgets and gadgets today, pitfalls to avoid and emerging opportunities beyond 2008.

Speakers:
Misty Locke, Co-Founder and President, Range Online Media
Stephan Spencer, Founder and President, NetConcepts
Pinny Gniwisch, Founder and EVP Marketing, ice.com

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If Website Is Broke, Don’t Go Broke Fixing It

November 28th, 2007

by Jeff Muendel

Originally published in Practical eCommerce

Jeff Muendel writes in this article featured on Practical eCommerce:

Traffic down? Conversions starting to wane? It could be any number of SEO issues. Finding free online tools to hone search optimization for an ecommerce site can be tough. There are a lot of them out there, often promotional in nature, and they offer varying degrees of features and reliability. Some spit out data that is simply erroneous and applying this sort of information to website design can be useless at best and deadly, in Internet terms, of course, at worst.

Continue reading »

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Wikipedia, Yahoo Answers & Answer Sharing

SMX Social Media — New York, NY

October 17th, 2007

Panelist: Stephan Spencer

Web users rely on community-contributed-content sites such as Wikipedia and Yahoo Answers. These sites enable you to communicate directly with an engaged audience. But contribute to the conversation with care. Too much spin and you’re credibility will be shot-and your brand damaged. You’ll come away from this session knowing how these influential sites work and how to participate constructively.

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Wikipedia & SEO

eComXpo — Online

October 10th, 2007

Moderated by Stephan Spencer

It seems like Wikipedia shows up in the first page of results in Google for just about every search imaginable. Wikipedia’s position as a top authority site is undisputed. Having a presence in Wikipedia has never been so important as it is now, despite the fact that external links in Wikipedia no longer pass PageRank. And it’s never been so dangerous to make self-interested edits to Wikipedia as it is today, particularly with the advent of such wikisleuthing tools as the Wikiscanner.

Is there a place in Wikipedia for you? Can you protect your interests within Wikipedia in a way that is appropriate and minimizes the risk of a backlash — now and in the future? Want to know the best ways to interact with the service? Want to learn some valuable lessons from a few Wikipedia marketing successes and failures? Then this session is for you!

Moderator:
Stephan Spencer, Founder and President, Netconcepts

Speakers:
Neil Patel, CTO, Advantage Consulting Services
Jonathan Hochman, Founder/President, JE Hochman & Associates
Don Steele, Director of Enterprise Marketing, Comedy Central

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Case Study: Cabela’s.com

June 27th, 2007

Cabela's Logo

  • GravityStream empowers Cabela’s marketing team with control over the natural search channel.
  • GravityStream shattered indexation goals by 45%. This lead to 200% more traffic and 50% more sales.
  • Cabela’s brand is well positioned in over 200,000 long-tail search markets, with over 40,000 pages driving traffic.
Continue reading »

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Case Study: HSN.com

June 25th, 2007

HSN.com logo

  • 1200% increase in Google indexation
  • Over 25% of unique pages yielding site traffic
  • Non-branded search sales increase of 150% over Q4
  • Over 20% of all unique pages yielding unbranded natural search traffic
Continue reading »

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Case Study: Northern Tool

June 20th, 2007

Northern Tool logo

  • Six-figure sales in the first month
  • 14,000 product pages indexed
  • 80% of orders new to file
Continue reading »

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